Post offices turn to RFID
Thailand Post aims to be more than just a post office.
Published on December 18, 2007
It will soon be offering a range of one-stop services for businesses and individual customers using radio frequency identification (RFID) technology.
"We now have technology to provide RFID services to organisation and businesses after a successful pilot test early this year," Woodtipong Moleechad, chief operations officer of Thailand Post, said.
The firm has tested an RFID system for warehouse management so it will provide new services for large organisations which want to use RFID technology to enhance their business processes.
He said the RFID system reduced time for staff keeping customers' products in storage and sending them to destinations since they are able to use an RFID reader just one time to identify the customers' items.
For businesses, the system will be able to reduce time and improve their productivity and management.
"We can support large organisations with increased accuracy and by reducing human error," said Woodtipong.
He said the RFID technology would enable businesses to record information in the RFID tag, such as who owns the products, the date, time and destinations and how many product items there are.
The RFID reader is also able to read the tags one time without human error. With the system, the company will be able to provide tailor-made services to large businesses so they can reduce the cost of logistics.
The company is also negotiating with banks to provide business transactions at post-office counters where customers will be able to deposit and withdraw their money.
"Customers in the near future will be able to pay for any business transaction at around 1,200 post office branches nationwide," said Woodtipong.
He said the new services would be comfortable for customers. They do not need to go to a bank. They just go to a post branch office near their home with no need to worry about transport.